- 01DocumentCasino terms of use
- 02Applies toHopa Casino services
- 03Terms statusCurrent terms apply
- 04Key requirementRead the terms before you play
About these terms
Using Hopa Casino
Hopa Casino provides gambling services to eligible players. These terms set out key conditions for accounts, deposits, bonuses, withdrawals, safer gambling and complaints. Read them alongside the specific conditions shown for an offer or transaction.
At a glance
- Operator
- White Hat Gaming Limited
- Licence
- UK Gambling Commission, UKGC 52894
- Currency
- English (British spelling)
- Mobile access
- Browser-based; no dedicated app download required
- Who may play
- Adults aged 18 or over
- What you can do here
- Over 3000 games, including slots, table games and live casino titles
These terms apply to your use of Hopa Casino. Promotion, payment and game conditions may also apply; check the relevant terms before taking part.
Using the service
Your responsibilities as a player
- Provide accurate details when registering and keep your account information up to date. Hopa Casino may request information or documents to verify your account.
- Read the current conditions before depositing, claiming an offer or requesting a withdrawal.
- Keep your login details secure and notify customer support if you suspect unauthorised account access.
- Do not use Hopa Casino unlawfully or attempt to interfere with its services, games or other players.
Adults only
Age and eligibility
You must be at least 18 years old to use Hopa Casino. You are responsible for ensuring that gambling is lawful for you in the United Kingdom and for providing accurate age and identity details.
Hopa Casino may check your age and identity and restrict access if eligibility cannot be confirmed. Do not allow anyone under 18 to use your account or gamble. Age checks.
Account terms
Accounts, security and verification
An account is required to deposit, play and request withdrawals. Use your own account and payment method, keep your credentials confidential and tell customer support if your details change. Verification checks may be required, particularly before a withdrawal.
Hopa Casino may ask for government-issued photo ID, proof of address or evidence that a payment method belongs to you. Checks may also support anti-money-laundering obligations. A withdrawal may be held while requested checks are completed.
Casino services
Games, bonuses and payments
01Casino games
Hopa Casino offers over 3000 games, including slots, table games, video poker, blackjack, live casino and live dealer titles. Game rules, availability and features are shown with the relevant game.
02Welcome offer
The welcome offer is 150% up to £800 + 100 free spins. The stated minimum deposit is £10; bonus funds carry 40x wagering requirements and the offer is valid for 30 days. Check the offer terms before claiming, including eligibility, qualifying games and expiry conditions.
03Free spins and promotions
Free spins promotions may apply to selected slots. Daily missions can unlock free spins sets with 30x bonus-funds wagering and a 24-hour validity period. Check the conditions displayed for the promotion before taking part.
04Wagering requirements
Hopa bonus terms explain how wagering applies to a promotion. The welcome offer has 40x wagering on bonus funds; other promotions may have different conditions. Check the relevant terms before activating an offer or making a deposit.
Hopa never hands out promotional credit and never holds or moves money. A guide covering a type of offer or payment doesn’t show that any particular provider has it.
Deposits and withdrawals
Payment options and cash-outs
Available methods include Visa, Mastercard, PayPal, Skrill, Trustly, Neteller and bank transfer, including BACS. The cashier displays the methods available to you and any applicable conditions.
The minimum withdrawal is £10. Withdrawal requests may require age, identity and payment-ownership checks. The stated monthly withdrawal limit for UK players is £7,000; other method or account conditions may apply.
Access to games
Game access and service availability
Games are subject to their displayed rules and availability. Hopa Casino cannot promise that every title will always be accessible or that a game will result in winnings.
Hopa Casino may update or maintain its services. Check the current terms and information shown on the site before using a feature.
Play responsibly
Safer gambling and liability
Gambling involves financial risk and winnings are not guaranteed. Use the available safer-gambling controls, including deposit limits, time-outs and self-exclusion, to help manage your play.
These terms do not remove any rights that cannot be excluded under applicable law. Liability is subject to the law that applies to your use of Hopa Casino.
Need assistance?
Questions, complaints and support
For an account or payment issue, contact Hopa Casino customer support and provide relevant details. Keep a record of your messages and any reference you receive so the issue can be followed up.
Live chat is available daily from 08:00 to 00:00. Email support responds within 2-3 days. Contact customer supportIf you remain dissatisfied, follow the complaints process provided by Hopa Casino and refer to the applicable terms.
Related information
Privacy and safer gambling
Our Privacy Policy sets out how personal information is handled under UK GDPR and the Data Protection Act 2018. The Safer Gambling information explains available controls and where to find further support.
Check the current terms on the Hopa Casino site.
Your information
Hopa Casino may request personal information and documents for account verification.
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Account and player support
Hopa casino terms and conditions for UK players
Hopa terms and conditions: age and accounts
Hopa Casino is for players aged 18 or over. By using the service, you confirm that your details are accurate and that you are legally eligible to gamble in the United Kingdom. You must follow the current Hopa terms and conditions.
You need an account to deposit, play and request a withdrawal. Keep your login information secure and your account details current. Hopa Casino may review or restrict an account where verification, payment ownership, anti-money-laundering or safer-gambling checks require it.
Hopa bonus terms and promotional conditions
The welcome offer is 150% up to £800 + 100 free spins. Its stated minimum deposit is £10, wagering is 40x bonus funds and validity is 30 days. The full promotion conditions apply, so check them before claiming.
Free spins promotions may be limited to selected slots. Daily missions can unlock free spins sets with 30x bonus-funds wagering and a 24-hour validity period. Check each promotion’s eligibility and conditions before taking part.
Hopa wagering requirements and withdrawals
Wagering must be completed where it applies before eligible bonus funds or associated winnings can be withdrawn. The welcome offer requires wagering of 40x bonus funds; other promotions may have different conditions. Read the applicable terms before activating an offer.
The minimum withdrawal is £10. Hopa Casino may require age, identity and payment-ownership checks before processing a request. The stated monthly withdrawal limit for UK players is £7,000; method and account conditions may also apply.
Payments, verification and mobile play
Payment methods listed by Hopa Casino include Visa, Mastercard, PayPal, Skrill, Trustly, Neteller and bank transfer, including BACS. Credit cards are banned for gambling in the United Kingdom; use an eligible debit card or another available method in your own name. Check the cashier for options and conditions.
Hopa Casino may request government-issued photo ID or other documents to verify age, identity, address or payment ownership. Withdrawal processing depends on the checks and payment method; refer to the cashier for current information. Mobile access is browser-based, with no dedicated app download required.
Liability, safer gambling and complaints
Hopa Casino offers over 3000 games, including slots, table games, video poker, blackjack, live casino and live dealer titles. Access and winnings are not guaranteed. The operator is White Hat Gaming Limited; the stated licence is UK Gambling Commission (UKGC 52894).
Hopa Casino provides safer-gambling controls such as deposit limits, time-outs and self-exclusion. UK players can use GAMSTOP for self-exclusion. Free support is available from GamCare’s National Gambling Helpline on 0808 8020 133; BeGambleAware also provides information and support.
Raise complaints with Hopa Casino customer support through live chat or email, including relevant account or transaction details. Live chat is available daily from 08:00 to 00:00; email support responds within 2-3 days. Personal data is subject to UK GDPR and the Data Protection Act 2018, with the Information Commissioner’s Office (ICO) as the UK data protection regulator.
